FREQUENTLY ASKED QUESTIONS

What you may wonder

No. Alpha Vera International LTD is not a clinic and does not provide medical or dental treatment. We provide international marketing, patient liaison, business development and coordination services. All medical consultations, diagnoses, treatment plans and treatments are provided directly by independent healthcare providers in Türkiye.
Alpha Vera International LTD supports international patients by coordinating communication with healthcare providers in Türkiye. Our services may include patient liaison, appointment coordination, healthcare provider introductions, multilingual communication support, international patient meetings and organisational support relating to travel, accommodation and transfers.
All medical and dental treatments are provided exclusively by independent healthcare providers in Türkiye. Alpha Vera International LTD does not perform medical procedures, make clinical decisions or provide treatment.
Your treatment plan is prepared by the relevant healthcare provider after reviewing the available information and, where necessary, carrying out an appropriate clinical assessment. Alpha Vera International LTD may help coordinate the communication of this information but does not create or approve medical treatment plans.
Treatment prices are determined by the relevant healthcare provider. Alpha Vera International LTD does not independently set medical or dental treatment fees.
Alpha Vera International LTD can help you communicate with a relevant healthcare provider, but we do not provide medical recommendations. Any recommendation regarding treatment suitability, procedures or alternatives must come from the relevant healthcare provider and qualified healthcare professionals.
Yes. Alpha Vera International LTD organises international patient meetings and healthcare information events in the UK and selected European locations. These meetings allow patients to meet healthcare provider teams, ask questions and learn more about the process before deciding whether to travel.
No. Alpha Vera International LTD does not provide treatment during these meetings. The meetings are organised for communication and information purposes. Any medical assessment, treatment recommendation or treatment decision remains the responsibility of the relevant healthcare provider.
Yes. Alpha Vera International LTD may support communication and coordination relating to accommodation and airport transfer arrangements as part of the overall patient journey. The accommodation and transport services themselves may be provided by independent third-party providers or through arrangements coordinated in Türkiye.
Yes. Multilingual communication and interpretation support may be coordinated where available. Our team helps international patients communicate more comfortably throughout the organisational process.
Our team currently supports communication in: English, German, Russian, Polish, Czech, Norwegian, Turkish and Dutch. Availability may depend on the specific enquiry and stage of the coordination process.
Alpha Vera International LTD works alongside its affiliated company in Türkiye to support communication with a network of independent healthcare providers. Current healthcare provider relationships have been developed through Alpha Vera International Turizm Limited Şirketi in Türkiye. Each healthcare provider remains independently responsible for its own medical services, treatment plans, pricing and clinical decisions.
No. Medical and dental outcomes can vary from person to person. Alpha Vera International LTD does not guarantee treatment outcomes, success rates or specific medical results. Any risks, expected outcomes and treatment alternatives should be discussed directly with the relevant healthcare provider.
Our team will first understand the nature of your enquiry and the type of support you require. Where appropriate, we can then help coordinate communication with a relevant healthcare provider and support the organisational steps that follow.
You can contact Alpha Vera International LTD through the contact form, email, telephone or WhatsApp details provided on our website. Our team can then guide you through the next organisational steps based on the nature of your enquiry.